Refund and Cancellation Policy
This is a translation of the Russian original. If the two versions differ, the Russian version applies.
1. General Provisions
This Policy governs the terms on which money is refunded for information and educational services provided through the website mysummit.school.
2. Full Refund Before the Services Begin
Before the first paid material is provided, 100% of the amount paid is refunded.
3. Partial Refund
After the provision of the services has begun, the refund is calculated using the formula:
Refund amount = Amount paid × Share of content not yet viewed
If it is technically impossible to determine study progress, the proportion of the remaining calendar days to the total duration of the course is used.
4. Refund Procedure
To obtain a refund, send a request to the e-mail address: welcome@mysummit.school
The request must state:
– Full name
– The e-mail address used at registration
– The date of payment
– The name of the product/course
– The reason for the refund
5. Time Limits
Consideration of the request – up to 10 working days from its receipt.
Transfer of the approved amount – up to 10 working days after a positive decision is made.
6. Non-refundable Items
As at the publication of this version of the document, there are no non-refundable items.
Should any arise, this Policy will be updated with the corresponding clarifications.
7. Pre-trial Claims Procedure
Disputes concerning refunds are considered under the pre-trial claims procedure established in the Public Offer.
8. Changes
A new version of the Policy takes effect from the moment of its publication on the website.
A history of changes is kept in the Legal Documents Changelog.
9. Contacts
For questions about refunds, please contact:
E-mail: welcome@mysummit.school
10. Version
Document version: v1.2, 27.11.2025. The terms of refunds after the provision of services has begun have been clarified, in accordance with the federal legislation of the Russian Federation.